Supply Chain and Customer Service Specialist 6080

Junior (0-3)
Contract bij AUSY

Are you ready to develop your career as Supply Chain and Customer Service Specialist ?

Feel free to contact me :

Votre travail

  • Execute all day-to-day activities regarding customer order management (order taking, processing, billing, returns); Handle and process logistical complaints
  • Coordinate delivery of products to customers in line with best practices, regulatory requirements and in compliance with internal processes
  • Day-to-day coordination of 3PL/freight forwarders/customs brokers; Coordinate all activities regarding customs and import, inbound logistics, warehousing, transportation, outbound logistics/export
  • Conduct inventory management, incl. coordination of re-packaging, planning of locally sourced finished product SKUs, regular review of short-dated inventory, version changes
  • Supply chain cost optimization, incl. reduction of inventory destructions and overall cost optimization of SCM and customer service activities in Belgium and Luxembourg
  • Provide customer service input to the Sales&Operations Planning (S&OP) meeting for all business segments in the country; Prepares, reports and reviews local customer service related KPIs; Provide O2C (Order-to-Cash) analytics for commercial trade channel management

Votre profil

  • Degree in Business Administration or Economics with specialization in Logistics or Supply Chain Management
  • Previous working experience in Supply Chain or Customer Service functions is a plus (if you just finished your studies you are welcome to apply as well)
  • Knowledge in customer service and commercial SCM processes, particularly inventory management is a plus
  • Excellent command of the English, Dutch and French language
  • Know-how in ERP and analytics and mass data processing tools (i.e. Excel, SAP) is a plus
  • Broad understanding of end-to-end supply chain processes
  • Excellent communication skills with diverse customers and external contacts
  • Together with your customers you come up with innovative ideas to respond to changing markets
  • Prioritize your work, and drive execution excellence through high level of accuracy and teamworking

Vos avantages

We offer an attractive salary with extra-legal advantages : 

  • Group insurance
  • Hospitalisation insurance
  • Meal vouchers of 7 euros gross per working day
  • Reimbursement km or company car 
  • Monthly allowance (50 euros net per month)
  • A 13th month
  • Training
  • Etc.

A rate as freelance is also possible.

Votre employeur

Innovative medicines for people and animals have for more than 130 years been what the research-driven pharmaceutical company our client stands for. Day by day, some 50,000 employees create value through innovation for the three business areas human pharmaceuticals, animal health and biopharmaceutical contract manufacturing. 

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